Michelle speaks nationally and internationally on topics related to change management, technology, digital equity and inclusion, design thinking, creativity and innovation. We customize speaking engagements to meet your needs. Engagements include presentations as well as hands-on interactive experiences lasting a few hours up to multi-day events. See below for a sampling of workshops and presentations.

SELECTED PRESENTATIONS

Frisque, Michelle. "What Comes Next? The Library after Covid-19." Innovative’s Public Library Leadership Council, February 25, 2021.

Panelist.“Feedback from the Frontlines.” Library Journal Summit, October 6, 2020.

Frisque, Michelle. “Keynote: Using Design Thinking to Rethink the Library Experience.” Great Lakes User Group Meeting, October 17, 2019.

Moderator. “What’s Next for Design Thinking in Libraries?” American Library Association Annual Conference, June 24, 2019.

Panelist. “Brighter Future for Library Ebooks.” DPLAFest, April 19, 2019.

Frisque, Michelle. “Design Thinking Workshop.” SWAN, IL, April 2, 2019.

Panelist. “Reciprocal Borrowing: Behind the Curtain.” SWAN, IL, April 2, 2019.

Oestergaard, Marie et al. “Design Thinking Workshop and Symposium.” Guangzhou Public Library, Guangzhou, China. March 24-29, 2019.

Frisque, Michelle. “Chicago Public Library and Data.” Chicago Data User Group, January 2019.

Frisque, Michelle. “Designing the Future: Using Human-Centered Design to Implement Service Improvements.” Northeast Ohio Regional Library System Webinar, July 10, 2018.

Oestergaard, Marie and Michelle Frisque. “Interactive Design Thinking.“ Library Make ’N’ Shake, June 23, 2018.

Frisque, Michelle and Brandy Morrill. “Improving Services with Design Thinking Workshop.” TXLA. April 3, 2018.

Frisque, Michelle. “Library as Technology Hub.” Chi Hack Night, March 2018.

Panelist. “From MLS to MLD: It’s Time to Integrate Design Thinking and Philosophy into LIS Education.” American Library Association Annual Conference, June 2017.

Panelist. “Design Thinking for Libraries : una nuova sfida per le biblioteche italiane.” Conferenza Stelline, March 2017.

Frisque, Michelle. “Successfully Navigating Change: Lessons Learned from a Systems Implementation.” LITA National Forum, November 2016.

Frisque, Michelle and Suzanne Wulf. “Tech 2 Go: Circulating Nontraditional Items.” LITA National Forum.” November 2016.

Panelist. “Design Thinking for Libraries: Rethinking the User Experience.” American Association of Law Libraries Annual Conference, July 19, 2016.

Panelist. "Challenges for Women in Technology Leadership.” American Library Association Annual Conference, June 2016.

Frisque, Michelle and Sash Neri. “ Design Thinking for Libraries Workshop.” Computers in Libraries, March 2016.

Frisque, Michelle. “BiblioCommons: Engaging Your Users Through the Library Website.” Computers in Libraries, March 2016.

Frisque, Michelle. “Internet to Go.” Smart Chicago Collaborative, February 26, 2016.

Panelist. “Build IT! Recruiting, Retaining, and Developing IT Staff.” LITA National Forum, November 2015.

Frisque, Michelle. “Innovating with Cloud-Based Technologies.” LITA National Forum, November 2015.

Frisque, Michelle. “Building the Library of the Future: The Innovation Engine.” LITA National Forum, November 2015.

Frisque, Michelle. “Keynote: Internet to Go.” Mississippi Library Association Annual Conference, October 2015.

Saenz, Andrea et al. "Designing the Future: A Design Thinking Toolkit for Libraries.” American Library Association Annual Conference, PLA Preconference, June 2015.

Swarthout, Luke and Michelle Frisque. “A Tale of Two Cities: WiFi Lending in Chicago and New York City.” American Library Association Conference, June 2015.

Frisque, Michelle. “Chicago Public Library: Dialogue with Michelle Frisque, Director of Library Technology.” e-Chicago. April 26, 2013.

Frisque, Michelle and Stu Baker. “Out of the Box versus API: A Tale of Two Primo Implementations.” LITA National Forum, St Louis, MO, November 2011.

Frisque, Michelle. "Webinar: Using Scrum to Streamline Web Applications Development." LITA, July 2010.

Frisque, Michelle. “Communicating with Information Technology: A View from the Other Side.” Medical Library Association Annual Meeting, May 2010.

Panelist. “MLA Top Technology Trends.” Medical Library Association Annual Meeting, May 2010.

SELECTED PUBLICATIONS

Frisque, Michelle et al. (2018) “Using Human-Centered Design to Empower Library Staff to Identify, Test, and Implement Service Improvements.” Chicago: PLA Quick Read.

Nickisch Duggan, Heidi, and Michelle Frisque. (2011). “Untethering considerations: Selecting a cloud-based data access and file sharing solution”. In: Corrado, Edward M. & Moulaison, Heather Lea (Eds.), Introduction to cloud computing: A LITA guide (pp. 123-131). New York: Neal Schuman Publishers.

Shedlock, James et al. (2010, April) “Case Study: the Health SmartLibrary Experiences in Web Personalization and Customization at the Galter Health Sciences Library, Northwestern University.” J Med Libr Assoc., v98(2).